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Platform Design & Development

Technology Built for
the Missions That Matter

ArqaOne designs and builds custom software platforms for healthcare providers, home health agencies, and community service organizations — the sectors that mainstream tech vendors consistently underserve.

Built from the ground up for complex workflows, multi-funder environments, and the strict compliance requirements that come with serving vulnerable populations.

The Care Ecosystem
Healthcare Providers
Clinics · Home Health · Care Coordinators
Referrals · Notes · Care Plans
Social Services
Housing · Mental Health
Disability · Substance Care
Government & Funders
Medicaid · County Programs
State Agencies · Grants
HIPAA & Data Privacy Compliant by Design

The Problem We Solve

The sector most in need of better technology is the one most often ignored by it.

78%
of nonprofits and social service orgs still manage client records in spreadsheets or legacy systems
3.7x
the average number of disconnected systems a social service org uses to track one client’s journey
40%
of care coordination time is spent on manual data entry, reporting, and inter-agency communication

Industries We Serve

Built for Two Sectors. Deeply.

Rather than building generic software and calling it “configurable,” we go deep on the workflows, compliance requirements, and data realities of two specific sectors — and build platforms that actually fit.

Healthcare & Clinical Services

Home health agencies, personal care attendant programs, outpatient clinics, and care coordination networks. We build platforms that handle the operational complexity of modern care delivery — from visit verification to care plan management.

Electronic Visit Verification (EVV) for Medicaid compliance
Caregiver scheduling, attendance tracking & mobile check-in
Care plan management & progress documentation
Referral tracking & care coordination across providers
Billing support & Medicaid documentation workflows
We build our tool with intraoprability with exiting platforms and legacy systems in mind. Adapted to the realities of clinical and helatchare services.

Community & Social Services

Housing agencies, mental health organizations, disability service providers, and substance use programs. We build platforms that manage the full client lifecycle — from intake to outcome reporting — across multiple programs and funders.

Client intake, eligibility screening & waitlist management
Case management & service plan tracking across programs
Referral networks & warm handoffs between organizations
Outcome tracking & program evaluation reporting
Multi-funder grant reporting & compliance documentation
Built for the operational realities of social service providers serving complex, multi-program client populations. We priortize compliance and support organizations to achive it.

HIPAA & Compliance Built by Design

Compliance Isn’t an Add-On. It’s in the Architecture.

Every platform we build for healthcare and social services is designed with compliance as a first principle — not bolted on after the fact. This means every data flow, every access control, and every audit trail is built to meet the requirements before launch day.

HIPAA Compliance
Data encryption at rest and in transit, role-based access controls, Business Associate Agreements, and breach notification protocols.
Medicaid & EVV Requirements
Built-in Electronic Visit Verification (EVV) data feeds, claim submission support, and state Medicaid reporting formats (Minnesota, 835/837).
Audit Trails & Data Integrity
Immutable audit logs, version-controlled records, and data integrity checks across every client record, visit, and service authorization.
Funder & Grant Reporting
Automated reports for federal grants (SAMHSA, HUD, CDBG), county and state contracts, and outcome-based funding agreements.

What We Build

Six Core Capabilities for Care-Driven Organizations

Every platform is built from scratch around your specific workflows — not configured from a generic template that was designed for a completely different sector.

Care Coordination & Case Management

End-to-end client record management, service plan tracking, goal progress documentation, and multi-provider care coordination tools that keep everyone working from the same information.

Client Intake & Referral Management

Digital intake forms, eligibility screening workflows, waitlist management, and referral routing between organizations — with warm handoff documentation and status tracking from first contact.

Compliance & Audit Reporting

Automated compliance reports for state licensing, accreditation bodies, and regulatory audits. Immutable audit logs, corrective action tracking, and incident documentation built into every workflow.

Multi-Funder Grant Reporting

Automated outcome reports for federal grants (SAMHSA, HUD, CDBG), county and state contracts, and performance-based funding agreements — formatted to each funder’s specific requirements.

Inter-Agency Data Exchange

Secure, consent-aware data sharing between healthcare providers, social service organizations, and government agencies — enabling coordinated care without duplicating client records or violating privacy.


How We Build

From Mission to Software

A structured, collaborative process that keeps your team’s mission at the center at every stage of development.

01

Discover & Map

We spend time in your workflows — learning your programs, funder requirements, staff roles, and compliance obligations — before writing a single line of code.

02

Design & Validate

Interactive prototypes and workflow mockups reviewed by your frontline staff — so the platform is designed around how people actually work, not how we think they do.

03

Build & Comply

Full-stack development with HIPAA compliance, EVV integration, and funder reporting built in from the start — not added as an afterthought before launch.

04

Launch & Evolve

Staff training, go-live support, and an ongoing partnership as your programs grow, regulations change, and new funder requirements emerge.


Who It’s For

Organizations Doing Complex Work With Insufficient Tools

If your mission involves vulnerable populations, multiple funders, and strict compliance requirements — we built this for you.

Home Health & Personal Care AgenciesProviders of PCA, CDCS, and waivered services needing EVV compliance, caregiver scheduling, and Medicaid documentation workflows.
Community Mental Health & Behavioral Health OrgsPrograms managing complex caseloads, multi-disciplinary teams, treatment plans, and reporting to county, state, and federal funders simultaneously.
Housing & Social Service NonprofitsOrganizations running multiple programs (housing, employment, food, disability) that need unified client tracking and automated grant reporting.
Care Coordination Networks & ACOsNetworks coordinating care across healthcare, social services, and government programs who need shared data, referral management, and shared outcome tracking.

Have a Mission Worth Building For?

Tell us about your organization and your biggest operational challenge. We’ll tell you what’s possible — and show you what purpose-built technology could look like for your mission.

Start the Conversation →